ContributionsMost RecentMost LikesSolutionsRe: V6 box recordings - recover/back up recordings? I have seen multiple threads previously mentioning 4K pass through boxes and dvr recorders, this was many a moon ago, hence the ask. But why offer a service to record programmes if it's seen as a throwaway situation in the event of failure, I don't see any difference that the whole vcr recording to vhs in decades gone, since it's for home purposes I'm of the understanding that it was legal, guessing because you owned the recording device? Happy to be corrected on that. But yeah, second time it's happened, box has now been swapped today, everything's lost as no help is at hand, and we're leaving at the end of the contract, as you pay for a service that doesn't live to any standard of support for the customer. V6 box recordings - recover/back up recordings? As the title suggests, we're due an engineer today as our V6 box is seemingly dying, is there any way to recover/back up recordings? This happened previously 3 years ago with a former box, lost hours of unique unwatched sporting events, and seemingly gonna happen again, can anyone on the Virgin Media side help, as I assume it'll just be binned, much to our disappointment again... Picture attached of the label if it helps. Thanks! [MOD EDIT: Subject title changed for clarity]