ContributionsMost RecentMost LikesSolutionsRe: Land line Yes please Land line Land line not receiving incoming calls from some numbers. Previous conversation asked for security details but has time out please resend so we can progress an engineer visit Re: Land not taking incoming calls Please advise of date and time of visit thank you Land not taking incoming calls The land line from some numbers does not ring on home phone answerphone does not cut in. Caller hears ring tone but does not register at home. Answer phone does not operate Re: Virgin 360 box Contacted virgin online and booked engineer. He immediately said box was knackered and gave us a new one. All fine now Virgin 360 box Box keep asking for iPlayer log in done factory reset now will not go past welcome screen any suggestions Re: Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved) A year has just about gone by since this was flagged up and still virgin spouting the same bullsxxt about time this was addressed as I still delete my call log every day to prevent it filling up. Re: Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved) Have had an issue since transferring to fibre several months ago reported here many times. Had three engineers visits all to no avail. About time this was resolved as it’s a hub problem Re: Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved) We need a public response not a PM as there are many customers suffering the same problem. Given this issue has been known about since at least June 2022 it’s a total disgrace that this has not been resolved. Re: Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved) As I understand it the problem is with the hub not the phone connected to it . This has been known since June Virgin are not capable of sorting it out and need to go back to the hub manufacturer to initiate a update. I have to delete about 10 no number calls each day.