ContributionsMost RecentMost LikesSolutionsRe: Virgin media account - email authentication failed this is what has happened to me have ticket number but noone seems to be able to fix it Unable to open. Email For over two weeks I have unable to confirm my e mail . Keep getting message confirmation sent to email but nothing ever comes no end of calls have resulted in nothing. Had message 4 days ago saying could they call on my phone number confirmed . No call . Is there anyone here that can sort this . Or am I just wasting money having virgin at all Re: Unable to open. Email Was text 48 hrs ago asking if the tec team could call me on the number that it came on . Guess what no call . This company is a joke. Moved all but one email addresses to new site. Looking forward to cancelling my account. But ther is no compo for this farce O Re: E-mail password no longer working & can't update/reset Good luck with this ,had these problems for the last couple of weeks. Waste hours and hours on line to sort.fixed for a day then comes back . Awaiting a callback, asked if I could speak to them . Said yes 4 hours later still no call. Thinking of getting carrier pigeons would better than this joke of a company Re: Unable to open. Email sorry have been having problems getting on here ! the problem is with VMO2 login. Every time the PC reboots ( ie windows upgrade etc) or just closes for any other reason. I have to re-register , If I check on your site I am given the message I do not have an account. It even happens when your e mail is timed out and requires re opening. This on top of the time spent on captua ( last time it took 26 mins )means I will be looking to move once contract is finished Have moved most e mails to another other company. Re: Email login asking for two factor authentication problem this has happen to me for the last three days when will it be fixed External Brick Burst Buster Plate Need to get new External Brick Burst Buster Plate as the one fitted is crumbling cant see how to arrange this Internet down again All this week my Internet connection fails over night . As the only way to get it back is to restart my PC, could it be it thats failing. It is fine all day ie 8am to around 10pm ring doorbell needs resetting as well Re: Virgin bill tried that added things i didnt want, tried to say the tv package was better , on Mix he called the new one Max then mega , sorry but cant see any extra TV channels for the extra charge. My problem is I CANT AFFORD the price I am paying the only offer was a price increase. Re: Charged for replying by text to VM support Survey Thankfully I am with tesco which flagged up there would be a charge . didnt bother !