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Will I ever be free of Virgin Media
Will I ever be free of Virgin Media? Despite being assured by Sabrina_B that I owe nothing as my termination was final on the 20th February 2024 Today I recieved a bill saying I must pay last months bill, which was in fact paid 12th Jan. It also says I have a credit of £62.89 but I have been charged £32.83 for broadband services added. For Gods sake, I did not add anything!! but I will happily accept the £62.89 What the hell is wrong with these people, It's been nothing but hassle since Virgin took over from NTL I have had enough and terminated. leave me alone!!!!!😡471Views0likes4CommentsRe: I made a payment by credit card but Its not showing as paid
The bill has updated it now says £13 paid for 13th Jan to 12th Feb, but the final bill says billing period 12th Jan - 12th March, this is obviously wrong as I should only be paying for 7 days between 12th Feb and 20th Feb thats around £3.14 not £24.70 as demanded.1.5KViews0likes1CommentRe: I made a payment by credit card but Its not showing as paid
Hi Carley I made the payment of £13 online a month ago but it still says pay before 1st Feb. However, I've just been on web chat and they say dont pay anything until next month which will be my final bill as I have terminated as the price will be a rediculous £85.25 .I gave 60 days notice, Disconnection day is the 20th Feb. I have just gone into view my bill on Virgin Media and it says I now owe £24.70 it worries me because if I pay nothing I will get charged for non payment so dont know what to do. Any suggestions?1.5KViews0likes0Comments