Rh2402
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Charged for ppv 18 channel with no warning
Hi, As embarrassing as it is I was browsing through ppv adult channels and as you know for over 18 content you have to add you pin, even for the freeview items. So as I entered in for what I believed was a free channel, without any warning I was told I was being charged. I do not think this is acceptable, yes I put my pin in, only because I thought it was a free channel, at no point until after I was warned was I made aware that it was something I was going to be charged for. After going through this forum it seems like this is a common theme with virgin and it's disgusting nothing has been changed and with the new update it seems very unclear. I would like the charge removed please as I did not watch the program and was not wanting to pay for it. Look forward to hearing from your or the team. Thank you.