ContributionsMost RecentMost LikesSolutions360 unable to upgrade main box I have upgraded to the 360 via the app on the tv I upgraded on our additional box will the main tivo box downstairs be automatically upgraded to 360. I tried upgrading the main box after upgrading the additional box but I couldn't complete the upgrade on the main box. Hope this makes sense 🙂 Re: 20 years of being a customer, 3 hours of webchat, I’m outta here I have been with them since 31st October 1994 when it was nynex, found my original contract for the prestige pack which included movies cost 27.50 a month. Hardly ever any issues with the box. Have had more problems since changing from analogue to digital and now my landline won't work if the Internet goes down. And to get to speak to someone in customer service is rarer than hens teeth. I too besides other health issues suffer with fibromyalgia and migraines and the stress to get through to them is not worth it. The web chat is not much better