ContributionsMost RecentMost LikesSolutionsRe: Newly Installed 360 not recording Thanks for the reply Adduxi. Where does the 360 mini stream recordings from? Is my old V6 box, upgraded to 360, now my 360 master box? Newly Installed 360 not recording While I eventually got my tricky new 360 mini box operational, it is still not allowing recording. When I attempt to record I get a message saying "Virgin TV 1 is offline or not connecting". However everything is clearly turned on, all connections are correct as confirmed by the diagnostics check. What is going on and what is the solution? Upgrading V6 box to 360 Step 1 in the installation process of my new 360 Mini Box is the upgrading of my old V6 to 360 but I am not getting an "Upgrade to Virgin TV 360 now" option on the V6 home screen as it says I should in the new installation guide. I can't see this problem mentioned anywhere online. Has anybody experienced the same issue and how is it resolved?