Parsloes
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TV still not connected
I just moved house on 15 March & took my Virgin package with me (Now live in London) A chap came on the 16th and activated the internet, but refused to do anything with the TV as "it was not his remit". I don't know why as I've had broadband + TV with Virgin for years. He said someone would call me on Monday (18th) to arrange for the TV set-up - no call from anyone so far. I need help please to get my television going. Bear in mind I've had no TV for 4 days now, will that be reflected in my bill? Grateful thanks for any help!696Views0likes5CommentsMoving but taking Virgin TV with me
In 3 weeks I move from Swansea to London, and am taking my virgin services with me. When I unplug my TV, do I take the two boxes that are underneath (sorry don't know what they're called!) with me, or will Virgin supply new ones when I get to my new address? Virgin already knows when I move and to where.686Views0likes2Comments