Parsloes
11 months agoDialled in
TV still not connected
I just moved house on 15 March & took my Virgin package with me (Now live in London)
A chap came on the 16th and activated the internet, but refused to do anything with the TV as "it was not his remit". I don't know why as I've had broadband + TV with Virgin for years. He said someone would call me on Monday (18th) to arrange for the TV set-up - no call from anyone so far.
I need help please to get my television going. Bear in mind I've had no TV for 4 days now, will that be reflected in my bill?
Grateful thanks for any help!