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Beth49

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Joined 4 years ago

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Re: DEF01 error creating Account
Hi Jodi, I'm in! Thanks so much, The amounts are not what I expected but I guess thats another issue. I will send you a private message about this but maybe I need to speak to another team, I'm not sure? Beth
4 years ago Place Managing Your Account - Cable
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Re: DEF01 error creating Account
Hi Jodi, Yes I know there was a virgin media email associated with her account but she doesnt use it or have access to it and neither do I. Ive been around this circle before.I will send a private message with more. Best wishes Beth
4 years ago Place Managing Your Account - Cable
17KViews
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2Comments
Re: DEF01 error creating Account
Hi, No one has called her today as agreed. How do we progress this now? Thanks Beth
4 years ago Place Managing Your Account - Cable
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Re: DEF01 error creating Account
This has been going on for almost two weeks now. I will check private message in a moment. Thanks
4 years ago Place Managing Your Account - Cable
17KViews
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Re: DEF01 error creating Account
This was online and as I mentioned in my original message I did try clearing cookies and an alternative browser. I have also tried the app and get the same problem
4 years ago Place Managing Your Account - Cable
17KViews
0likes
25Comments
DEF01 error creating Account
Hello, I was sent an email to set up Virgin Media online but repeatedly getting DEF01 error. I can see others here have had the same but cant see any solution. Screensht below. I have tried clearing cookies and a differnt browser but no luck. Customer support seem unable to help and dirrected me here. Can anyone helo with this please?
4 years ago Place Managing Your Account - Cable
account
login
22KViews
1like
77Comments