mrburns78
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Downgraded to Netflix with ads without agreement
Hi, I have the same issue that it looks like a number of others have posted. I recently extended my contract which went fine, but then about a week later I received an email stating our Netflix is being downgraded to Netflix with ads. I did not agree to this, and I’ve double-checked the contract I just agreed to, which states Netflix standard is included as before. Please could this be looked into? Many thanks,796Views0likes1CommentRe: 360 box broken - no display
Hi, thanks for replying - yes I've tested the new 360 box against a friend's Hisense TV and was able to get a picture (using the same HDMI cable), so I'm now certain that these boxes become incompatible with certain Panasonic plasma TVs with the latest software update. If it helps our TV model numbers are Panasonic Viera TX-P46S20B and TX-P42S20B. Is there a way to manually roll the software back to v5.05?2.4KViews0likes1CommentRe: 360 box broken - no display
Hi thanks for your reply - I think this may be something for me to check into. A virgin engineer came to replace the box, and the new one worked for a few hours before the fault returned. So I'm wondering if it picked up the software update and it's the strangest thing but maybe the v5.07 update kills the display on my TVs (panansonic plasmas). We have 2 of these TVs and the main boxes (old and now new one) do not work on either of them, whereas the mini box works fine on both TVs. I also tried the new main box against a HDMI projector and I can get a picture, so its starting to suggest an incompatibility with v5.07 and Panasonic Plasma TVs but I need to do more testing to confirm.2.5KViews0likes3Comments360 box broken - no display
Hi we have a 360 box which has been working fine for a couple of years but as of a few days ago it produces no display at all when switched on. The system still powers up and displays the white power button light as expected, but no picture is ever displayed to the tv via HDMI - not even the virgin splash screen. We have multiroom and our second mini box is still working fine, I have also switched over the boxes and confirmed the tv/cables are all fine as the mini box works in both locations, the main 360 box is broken in both locations. Could this be due to a faulty software update? How can I get the box repaired or replaced? Many thanks for any help.2.9KViews0likes8Comments