ContributionsMost RecentMost LikesSolutionsRe: TV360 does not record using TV Go app whilst in standby Yh I got same issue it's with the refurb box u don't get the issue with brand new box u do not sure why sure virgin are working on a fix app not working just same problem u also flagging up Re: TV360 does not record using TV Go app whilst in standby Have u had your box changed Re: Series link broken after replacement 360 box. Issue still needs resolving still having issues with app not letting me set series links still saying action not possible or box is in standby Re: Series link broken after replacement 360 box. Ok I await the PM Re: Series link broken after replacement 360 box. Hi tried all things mentioned still stuck in the rut with recordings also disappearing once I set recordings they disappear something needs to be done Re: Series link broken after replacement 360 box. Yet the problem returns app still recognising my old box even tho it been changed and can't set series links or recordings via the app saying box is offline or in standby can't be as I'm watching tv at the time think it means the old box this needs sorting Re: New Remote Control Strange I'm not getting it only way I know when batteries need changing is when remote don't respond that well could do with screenshot of remote software see if it matches up how can it be triggered Re: New Remote Control Just out of insight why doesn't it pop up on screen when remote batteries are low sure it used to but don't anymore! Re: Series link broken after replacement 360 box. I cancelled engineer seems to have sorted itself out now bizarre Re: Unable to record series for some programmes Hey no error codes just can't set recording series link for certain programmes via the app or via box