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SteveMcQ · 06-09-2022

Hi,I received an email on my Hotmail account which I opened on my mobile phone (I have both a Virgin broadband account and a Virgin sim). I am also ex-staff.The email was off a tobias_prendergast@proton.me and it read:-"Do you still have availability...

SteveMcQ · 04-03-2022

Hi,On 3rd March,2022 (yesterday) I received a malicious/threatening voicemail from a private number, even though I had set my phone (Samsung S21 Ultra) to block Private Numbers...which puzzled me? How can a blocked private number leave a voicemail? A...

SteveMcQ · 04-09-2021

I had the Broadband 200 Mbps service installed on 30th August, and it's been 6 days, & I have never achieved the 200 Mbps service or even the guaranteed minimum download speed of 100 Mbps. I am connecting my laptop to the HUB 3 modem directly using a...

SteveMcQ · 04-03-2022

Thanks for your response and helpful advice. I did save the voicemail on my phone, and I have turned off my voicemail now, thanks

SteveMcQ · 07-09-2021

A big "Thank You" for all the help I have received from this forum. The issue is resolved, and only due the help and guidance that I received from this forum. I purchased a new, high spec laptop ( Lenovo Ryzen 7 4800H 8GB 512GB ) and set it up today....

SteveMcQ · 07-09-2021

Hi Lotharmat, Thanks for your response. And this could be the way to go, since after doing some research I've discovered that the HUB modems are problematical, & a lot of people have gone down this route. It does beg the question: Why do VM continue ...

SteveMcQ · 06-09-2021

Hi John, Thank you very much for all your advice. But my aging Toshiba Satellite had been getting on my nerves recently as it was just so slow. So today, I decided to bite the bullet so to speak, and order a new, high spec laptop. I'd also tried a fr...

SteveMcQ · 06-09-2021

Hi Jonny-M,I agree, I think that the HUB 3 needs checking out and/or replacing by a technician - but VM's Customer Support isn't the best. In fact it's a disgrace, since I've received more informed support from this forum than I have received from V...

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Possible Hacking Attempt

Malicious Calls From Private Numbers

Newly Installed Broadband Speed Issue

Re: Malicious Calls From Private Numbers

Re: Newly Installed Broadband Speed Issue

Re: Newly Installed Broadband Speed Issue

Re: Newly Installed Broadband Speed Issue

Re: Newly Installed Broadband Speed Issue