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since ‎26-03-2021

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Just been converted from analogue to digital landline via router. Us a BT4600 phone compatible please 
For some reason I'm being told this service is not available from this line. How do I fix this
Had my V6 box moved from one room to another by an engineer and am unable to watch recordings on one of my other 2 boxes. Worked perfectly before the move
Kudos to you guys