ContributionsMost RecentMost LikesSolutionsRe: 100% packet loss on my BQM almost every day Yeah seems fine at the moment though when I start getting jittery upload on video calls it shows a few percent packet loss. And no its not MS Teams (thankfully, as its the worst one I've used haha). Its just a Google Chrome based platform for music lessons. Also I upload a lot of video files to my drive so a good solid speed is important. Re: 100% packet loss on my BQM almost every day I've stopped the BQM now. I'm only looking out for packet loss really as my work involves video calls often so I need my upload speed to be working properly. I had issues a couple of years with power spikes and SNR issues but an engineer installed an attenuator which seems to have calmed it down. I ran a full test on the link you gave me, here's the results. Re: 100% packet loss on my BQM almost every day Hi thanks for the instructions however I followed the tabs and can't see a respond to ICMP echo requests sent to WAN IP tick box option anywhere. Here's a screen shot of what I see when I login: Oh and its showing 100% packet loss yet again! Re: 100% packet loss on my BQM almost every day Sorry I meant not in modem mode, I don't use a 3rd part router just the Hub3. Also I have looked in the firewall settings or security settings of the Hub 3 for that Respond to ICMP Ping option, but I can't see one in there. Re: 100% packet loss on my BQM almost every day I haven't replaced my Hub (the 3) and its not in router mode. I'm using the same IP address sourced by your link above, unless I should change it host name but this probably won't make any difference. 100% packet loss on my BQM almost every day My BQM is showing 100% packet loss (full block of red bar) almost every day, I usually reset the router by turning it on and off again and it starts reading data again. Today however I had to do it twice. I recently changed my IP address though so I don't know if this has got anything to do with it but its become rather irritating to have to keep resetting my router. It'll start gathering data for 4 hours and then show 100% loss again.