paulh_nwuk
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Re: moved house, no virgin tv go, no netflix, nothing
From Virgin website ... What services can I use during my move? As a Virgin Media customer, you can take advantage of the following benefits: • The Virgin Media Connect app lets you connect to 4.3 million+ WiFi hotspots around the UK in a host of popular bars, shops and restaurants on the high street. • You can still access your favourite TV shows using the TV Go app – all you need is an internet connection. • If you have other subscriptions like Netflix or Prime Video, you can download content there to keep you going until your services are up and running in your new home. --- hmmmmmm , there seems to be a contradiction somewhere513Views0likes1CommentRe: moved house, no virgin tv go, no netflix, nothing
From Virgin website ... What services can I use during my move? As a Virgin Media customer, you can take advantage of the following benefits: • The Virgin Media Connect app lets you connect to 4.3 million+ WiFi hotspots around the UK in a host of popular bars, shops and restaurants on the high street. • You can still access your favourite TV shows using the TV Go app – all you need is an internet connection. • If you have other subscriptions like Netflix or Prime Video, you can download content there to keep you going until your services are up and running in your new home. --- hmmmmmm , there seems to be a contradiction somewhere ☹️😔😟548Views0likes0Commentsmoved house, no virgin tv go, no netflix, nothing
moved house on friday 13th December. virgin have yet to install cable at my new home so i know there's a little wait. The guys came last sunday to do the outside work. but then left without saying anything. i can see no sign of any cable outside my house. maybe that's a good thing? or maybe the installer does the external cabling on installation day?. I can't look up my order to see how its progressing because there's nothing in there. I accept that i will have to wait a week or two for the work to be done. But your website says i can access tv go and Netflix whilst i am waiting. well, i can't coz you switched everything off.1.9KViews0likes4CommentsDivorce. Can't afford bill now.
I was the father of a happy family (5 working adults all living at home). Two were actually working from my home. So took on the top virgin package to suit everyone. Virgin bill was shared between 5 of us. Anyway, several months ago, wife moved out [divorce in progress] so am selling house to give ex her share. My youngsters have now moved out into their own places so (at 64) with a little part time job, I'm left with the top virgin package which is now both unaffordable and unnecessary. But I'm still within the 18 month contract term 😞 Does anyone know if virgin be sympathetic to my significantly changed circumstances if I ask them to reduce my package within contract term?Solved600Views0likes2CommentsRe: Hub 5 Firmware Update?
Many Thanks 🙂 Nice to know that my loopback NAT is fixed (whatever that is, lol). I'm just running a plain vanilla hub 5 in 'normal' mode with one ethernet cable plugged directly into my adjacent tv 360 box. [ie no web server]. Was working absolutely perfectly ... until they seemingly 'upgraded' my firmware yesterday. So the upgrade has fixed NAT/loopback for all of those many millions of virgin subscribers who have their own web server? And screwed up the remaining 1 or 2 previously-happy customers in the process. To quote the guy with the web server, from the link that you supplied ... "What a f***ing joke". And to quote the next posting in that thread ... "Thanks Virgin Media! Your firmware team are a bunch of clowns! Fixing NAT loopback while bricking WPA3 compatibility". Amongst other things! And the next poster begs the question ... "Why aren’t you running your own router?" I'm beginning to think maybe i should be doing that 😞 I will give it another day or two to see if it hopefully sorts itself out [fingers all crossed].6.3KViews1like2CommentsRe: Hub 5 Firmware Update?
My TV previously worked fine but began having problems today. Lots of buffering on live TV. On-screen message said network signal was poor. It's on ethernet cat 6 cable and only 2 feet from the virgin hub5 ! We also get same message on virgin mini-box in next room. Went into hub settings online and gave it a soft reboot. (Wanted to be gentle). Made no difference. Still poor signal. Was scratching my head until i saw this thread. It seems that I have just been 'upgraded'(?) to LG-RDK_4.6.24-2206.7 As to what it fixes ... nothing as far as i know. But it sure does break things 😞 😞 😞 Lots of ... critical SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing Anyone know how to get my lovely old working firmware back ... please ?6.3KViews0likes7Comments