camtra
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Re: ACCOUNT SIGN IN UK
This has now been happening for 3 days by the time the so called technical IT team get round to sorting this out they will owe me money as I stated I will minus my bill by £1 per day as customers details could be stolen and this being a virgin site fault how do we really know that someone inside virgin has caused this to happen and stealing customers identities? WE DONT and I will be ignoring all emails I receive from virgin regarding billing and will be refusing to pay until this is fixed and when I spoke to someone they said it was marked urgent! Doesnt take 3 days if these tech people are professional! [MOD EDIT: Image removed]53Views1like0CommentsRe: I am unable to reset my password.
I done all this you have suggested so dont know why you are telling people basic ideas! Mines is still not working and I will be minusing my account £1 per day this is not sorted out as how do we know that someone from virgin hasnt blocked access to many customers and stealing their identities? We dont and this is an urgent matter but typical virgin slow to react such threats of internal fraud!31Views0likes0CommentsRe: ACCOUNT SIGN IN UK
I have already spoke to someone online who was reporting the matter in question through webchat and I wont respond or give any account detail here sorry! I just checked again and the reset link is still not working so looks like I will be forced to leave Virgin as I am sick with constant faults that are supposed to be urgent that never is when it comes to this sort of thing!25Views0likes0CommentsRe: ACCOUNT SIGN IN UK
No further forward at all. Even though this is a serious matter that I believe is affecting quite a few people they dont seem to be in a rush to sort this out. I have stated for every day this issue has not been resolved I will be deducting £1 for every 24 hours passing like it or lump it as to me if I cannot change my password and this part of the site is at fault then my personal details can be subjected to any form of theft which is unacceptable.112Views0likes2CommentsACCOUNT SIGN IN UK
I have been trying to enter my account to reset the password but this message keeps coming up, Oops... Something went wrong. Please try again later. Tried last night this morning and again this afternoon still the same so I assume the UK has site issues and cannot contact anyone due to not being able to sign into my account as forgot my password!! India doesnt have a clue!!208Views0likes12Comments