On our wavelength
since ‎16-12-2020

User Statistics

  • 14 Posts
  • 1 Answers
  • 1 Kudos Given
  • 1 Kudos Received

User Activity

Hi, I was recently sent a 360 box. The remote arrived damaged and I used VM WhatsApp chat to request a replacement. I was sent a V6 remote. I tried again and have just been sent another V6 remote. How do I get a 360 remote?
I just tried to do the Virgin Media leavers survey but it's broken. Insists on knowing my Sky package but I didn't tell it I had Sky.Not expecting any action - just letting VM know.
Hi, my contract has got messed up and whenever I try and fix it (telecon or WhatsApp) it just gets worse. Very long story short: My 18 month contract was due to end 13/8/23. I agreed on the 12/7/23 to remove the TV (2xV6 boxes) and go to 50Mbps BB on...
My contract with Virgin is coming to an end and I have asked to switch to a BB and phone line 30 day rolling contract and cancel my TV services. But I want to port my landline to a virtual landline provider as well.Problem is on this forum I read “If...
I made some changes to my contract in a telecon 1/2/22. The changes aren't reflected in my online account yet, how long should I wait? Also the changed contract was sent to an incorrect email. (A letter in my name was replaced by a 'Q'). Thanks.
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