Baskie2000
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Joined 5 years ago
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Re: How Do We Log speed issues?
I won't be charged. the call out was their decision based on information they had from their end. So the maximum of the ethernet cable via the TP link is 100mb/s and i said i have experienced 100 mb/s but some how this is 'fictitious' ? So you're saying i couldn't have gotten 100mb/s though a AV600 with ethernet cable??Re: How Do We Log speed issues?
i've had virgin before, due to them not offering me a 'new customer deal' i 'left' and came back. The TP extender has performed fine previously and with my old 250mb package i would get 100-150 to my devices continually. Since the 'new install' and new equipment i am getting less than 100 and the broad band speed i pay for is twice as much. nothing other than my contract/virgin equipment has changed.Re: How Do We Log speed issues?
Some devices, 2/3 mobiles uses the wifi, the computer that speed test was taken from is through an Ethernet through a TP Link network extender. TV's are connect but non were on at time of test and probably 2 phones connected at time of test. I can't see how there is such a reduction in the output from the hub. I've had virgin before with the same 'set up' and had better speeds when i only had 100mb package. (older HUB)
