conman33158
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Re: Is it a case of over utilization?
Well the engineer came early so better than we thought as he had a cancelation. He just done a new install of equipment, cables and power supply etc as he could rule out which was casing the issue. Installed new cables, and new Hub 5 and new power supplies where needed. Vast improvement on the BQM now so hopefully no more bother. Cheers for all the help guys, much appreciated! 🙂 Broadband Quality Monitor | thinkbroadband661Views0likes2CommentsRe: Is it a case of over utilization?
After being cut off 4 times on the phone we finally got an engineer visit for Friday 25th Oct between 1-4pm. Hopefully the guy sees the issue. Had to laugh at them trying to get Caitlin tied into another contract when the issue is unresolved, nice try matey...lol763Views0likes1CommentRe: Is it a case of over utilization?
Thanks for the input guys, will reset everything tomorrow and check all connections which all seems to be fine plus I’ll get a call into the faults line and if no faults get one logged. Hopefully it will be a simple engineer visit to sort it out.833Views0likes0CommentsIs it a case of over utilization?
It's been a while guys......This is my daughters line, voltages a bit low in places but just need a second opinion before recommending she switch ISP's 🙂 I have the Hub 3 in modem mode with TP Link Decos, it's even worse with connection issues in router mode. https://www.thinkbroadband.com/broadband/monitoring/quality/share/61c4e0f30cec9fee1dbbd3ceebb5c3ab2d0f0f68 https://www.thinkbroadband.com/broadband/monitoring/quality/share/thumb/61c4e0f30cec9fee1dbbd3ceebb5c3ab2d0f0f68.png Item Status Comments Acquired Downstream Channel (Hz) 363000000 Locked Ranged Upstream Channel (Hz) 32600000 Locked Provisioning State Online Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 363000000 3 40 256 qam 29 2 139000000 4.1 38 256 qam 1 3 147000000 3.7 40 256 qam 2 4 155000000 3.9 40 256 qam 3 5 163000000 3.9 40 256 qam 4 6 171000000 4 40 256 qam 5 7 179000000 4 38 256 qam 6 8 187000000 4 38 256 qam 7 9 195000000 4 40 256 qam 8 10 203000000 3.9 40 256 qam 9 11 211000000 3.7 40 256 qam 10 12 219000000 3.9 40 256 qam 11 13 227000000 3.7 40 256 qam 12 14 235000000 3.5 40 256 qam 13 15 307000000 3 40 256 qam 22 16 315000000 3 40 256 qam 23 17 323000000 3.2 40 256 qam 24 18 331000000 3 40 256 qam 25 19 339000000 3 40 256 qam 26 20 347000000 3 40 256 qam 27 21 355000000 2.9 38 256 qam 28 22 371000000 3 40 256 qam 30 23 379000000 3 38 256 qam 31 24 387000000 3 40 256 qam 32 Downstream bonded channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 40.3 49322 170058 2 Locked 38.6 42505 236113 3 Locked 40.3 43144 227661 4 Locked 40.3 42527 228938 5 Locked 40.9 42194 235522 6 Locked 40.3 44263 228840 7 Locked 38.9 44235 229094 8 Locked 38.9 46014 218768 9 Locked 40.3 44739 227291 10 Locked 40.3 46040 218643 11 Locked 40.3 47237 210995 12 Locked 40.9 46460 213646 13 Locked 40.3 47669 208420 14 Locked 40.9 46330 210692 15 Locked 40.3 49964 190241 16 Locked 40.3 49624 192081 17 Locked 40.3 50277 186945 18 Locked 40.3 50960 179535 19 Locked 40.3 52028 173340 20 Locked 40.9 50092 176653 21 Locked 38.9 49986 174408 22 Locked 40.3 49194 166871 23 Locked 38.9 48083 162880 24 Locked 40.3 48380 161516 Upstream bonded channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 1 32600000 32.8 5120 64 qam 13 2 23600000 33.3 5120 64 qam 14 3 39400007 34.8 5120 64 qam 12 4 46200000 32.8 5120 64 qam 11 5 53699949 33.8 5120 64 qam 10 6 60300002 34.3 5120 64 qam 9 Upstream bonded channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 1 ATDMA 0 0 6 0 2 ATDMA 0 0 1 0 3 ATDMA 0 0 1 0 4 ATDMA 0 0 0 0 5 ATDMA 0 0 2 0 6 ATDMA 0 0 0 0Solved1KViews0likes10CommentsRe: Alternative modem/router than VM's hub 4/5
davep123456 wrote: Apparently you can I have had a chat with VM and basically I was told yes its possible & allowed. just dont expect and support from VM. You asked the wrong questions, you should have asked "can I use a third party router and remove the VM Hub altogether" and the answer would have been a resounding "No" The Hub has to be activated by VM services, there is no other way around this or a good percentage on here would be doing it. It is not possible, the closet you'll get is putting the Hub in modem mode and connecting your own third party router which is good enough as the router will handle all traffic, firewall, port forwarding etc, the Hub does nothing and is only used as a gateway. Removing the Hub has no real benefit accept one less thing sitting on a shelf or table 🙂 I suggest moving on and just sticking the Hub in modem mode and connect your own device, you'll only wreck your own head and get the same answers my friend 🙂1.3KViews3likes0Comments