stozz20
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Re: TV 360 issues
Hi, thanks for the response. I don’t know how you drew those conclusions from my message though! The box is always either on or on standby, the only time it is ever “off” is the few seconds in the morning when it’s on standby but I have to flick the switch at the back of the box (I have never turned it off at the wall) off and back on again to allow the remote to work.140Views0likes2CommentsTV 360 issues
Apologies, I don’t know if someone else has posted about this specific issue, there are so many going forum posts about how crap TV 360 is! Anyway, my main issue is that, first time I use it every day, the remote does not switch on the box. Every day I turn the box off and on at the back, wait a few minutes for the Welcome screen to pass, and then the remote works absolutely fine for the rest of the day. Every single day. Once that’s fixed, I’ll move on to the CS2400 error code I get every time I boot up BBC iPlayer, but that’s bugging me less because I can open it through my TV instead. All suggestions / better providers welcomed!197Views0likes6CommentsRe: Second VM wall socket for second VM TV box
Had literally the same question a few days ago. Called up VM on Tuesday, engineer came round today and the second socket is in and working fine. He even set up the new box and didn't leave until he was happy everything was working. All free of charge.1.2KViews0likes1CommentRe: Second VM wall socket for second VM TV box
Now I have complained in the past when I've been unhappy with service, so I think it's fair to state that I've been very impressed with this. Three days after raising the question, an engineer has been round who has drilled through three walls and done some impressively neat cablework to get the new TV box exactly where we want it, he even set it up and got the Virgin remotes to work with the TV. The fact it was for no cost was helpful but I would have been unhappy with any charge, given that it is in Virgin's interests to get me set up. My only complaints really are that: I was charged a £35 setup fee, which I really think could have been waived given I'm adding on a new service to an existing package, paying VM even more per month, and have been with VM for over 10 years. I don't understand why VM haven't worked out a way to enable multiple TVs (or multiple boxes) to run from a single entry point. Seems a bit 20th century to continue to need to drill holes and feed in wires through the house.1.1KViews0likes0CommentsSecond VM wall socket for second VM TV box
Hello, I couldn't find that this exact query had been answered anywhere else, apologies if I've missed it. I have ordered, and just received, a second V6 box to go in an upstairs TV room at the back of the house. The first V6 box is in the living room, which is where the only wall socket is. Obviously something I should have considered prior to requesting the second box, but hey ho, what's the easiest way of getting a second wall socket put in upstairs and if it's something VM can do, how much is it likely to cost, how quickly is it likely to be, and how do I arrange it? ThanksSolved1.3KViews0likes7Comments