ContributionsMost RecentMost LikesSolutionsRe: My newly installed hub 5 won't work with my ring doorbell devices. Thank you for taking the trouble to send me an answer. The hub 2.4 GHz signal was already set to the mode you suggested. The hub is no more than 5m from the ring device and Ring worked perfectly well with the "old" hub. It strikes me that the problem lies with Virgin rather than Ring given it worked perfectly well. The new hub isn't backwards compatible. I'm not entirely sure what you mean by an older Ring Wifi extender? My newly installed hub 5 won't work with my ring doorbell devices. My new Hub 5 works really well with all of my network-enabled in-house devices - mobile phones, central heating systems, radios, TVs, etc. but not my Ring door bell. Why?