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V6 Box Frozen
Hi, my V6 box in our bedroom will not power up. I've checked all connections (unplugging and re-plugging each one). Checked that the internet is good. Rebooted the box several times. Tried a reset too - power and + buttons held. But the power button shows either permanent RED, or AMBER. Nothing else. I get nothing on the screen whatsoever. It appears to be updating or something and never recovers.38Views0likes3CommentsRe: Email NTL password reset
Hi, I have a similar problem. My wife has an NTLWorld email address, accessed from her iPhone and the email app. Obviously the iPhone has encrypted the password. Trying to access her email from the MyVirgin website she can’t remember the password. If she uses the change password option, the iPhone email app will have a fit a lock her out! Then she ends up locked out!310Views0likes1Comment