ContributionsMost RecentMost LikesSolutionsRe: ntlworld email problems Hi, it worked, when signing in to my virgin media it was automatic, but tried just now and it gave me the option to choose my gmail, it worked, phew, that is such a relief, so really there is no need to use anything else as you can send emails from my virgin media etc, i still can't access through live mail but as long as i can get my emails i am happy, thank you so much, ntlworld email problems Hello, i seem to be having the same issues as others with the ntlworld email, i haven't been able to access my mail since mid April, i usually would go through my virgin media mail when issues arose but that isn't working, so i followed the instructions, i set up a gmail as the one to receive verification, i changed password, when that didn't work i clicked for an app password, this worked as in i was able to enter my details and log in, it authorizes then goes to retrieve messages, and nothing, timeout after timeout, i can't access my virgin media mail, the page just spins, i use a laptop for my emails, i can't access game sites and check bills as i need my account to verify it's me, any help appreciated from a frustrated old woman Solved