ContributionsMost RecentMost LikesSolutionsRe: My virgin media app, unable to retrieve data They suggested that they had passed to their IT dept and it would be sorted in 5 days, that was weeks ago, can't someone just sort this? Re: My virgin media app, unable to retrieve data Re: My virgin media app, unable to retrieve data That does not help, tried all that. Re: My virgin media app, unable to retrieve data On the browser it is ok but in prefer to use the app so want it fixed please My virgin media app, unable to retrieve data Just changed my deal and now my virgin media app says unable to retrieve details, tried everything including calling customer service Solved