mikethesaint
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Norton 360 & Virgin Media email
I have just installed Norton 360 on my laptop. However when I switch on the VPN I am unable to receive or send any emails. I just get a red pop up saying 'Server Unreachable'. I have had a look on Norton's help page but I haven't been able to find a resolution. Is this a known problem or does anyone know how I can easily resolve the issue. At the moment I'm turning the VPN off permanently just so my emails work.Solved1.1KViews0likes5CommentsRe: Cannot get into my email
I know it doesn't help you but I have exactly the same issue. Everything was fine last time I logged on around 10pm last night butt this morning I am getting the same message as you. Obviously there is a problem so hopefully it will right itself during the day. if not then it is going through the pain of trying to get hold of someone to sort it out.564Views0likes0CommentsRe: Is VM email (former BY) down? (again)
Hi, I have just seen your response to this issue. I cannot get into my virginmedia email a/c. All I get is timed out. My NTL a/c seems to work ok but not virginmedia. What is going on? I've tried ringing virgin but all I get is a recorded message that there are issues in my post code. This has been going on now for 3 days!!! How can I get to receive my emails?496Views0likes1CommentRe: No email?
Yes, same here. My internet went down on Thursday for a while and since it came back getting into email has been a nightmare. Sometimes it works but most of time it just times out. Yesterday it was better but only if I turned off the VPN included in Norton. Today it worked for about 2 minutes but is now down again. I rang Virgin and recorded message apologies for ongoing issues in my post code. No time scale given. This is despite my online service status showing all is okay.1.3KViews1like0CommentsRe: NO EMAIL ACCESS ALL DAY
I have had exactly the same problem all day. Initially my service status said there was an issue in my post code but now it has supposed to be fixed however I still cannot get to my emails. If it is still like it in the morning I will try and contact Virgin.1.5KViews0likes1Comment