ContributionsMost RecentMost LikesSolutionsInternet down - outage and compensation My internet has been down for 24 hours because of an area fault.I know you get an automatic refund for 48 hours of an outage, does the same still apply for 24 hours or must I complain? [MOD EDIT: Subject title changed for clarity] SolvedRe: Internet Down Thank you.it is an area fault; so I don’t need to personally report it? Internet Down My internet had been down for a day now; apparently Virgin know about the issue and are investigating. Will I receive a refund for the outage automatically of do I have to complain? Solved
