Virgin Media Virgin Media Community

Mandy296 · 28-12-2022

Is it possible for someone on here to dm me to clear my mobile devices that are currently signed up to sky sports. Haven't used for ages and have updated phones since last used.Seems virgin media website is down for maintenance so I can't do it mysel...

Mandy296 · 07-11-2022

My mum is currently ill in hospital following a stroke and unlikely to return home. How can I manage her account on her behalf? She certainly cant speak to an agent. I'm thinking it's most likely I will be closing it . Also rather upset to discover r...

Mandy296 · 14-07-2022

I've recently renegotiated my virgin contract which has involved me moving from the old Oomph package to a new one, I think Volt with biggest TV bundle as I have separate O2 contract. In the last few days I seem to have lost BBC3 and BBC4, possibly s...

Existing netflix user and Maxit TV · 01-07-2022

I've just renegotiated my virgin tv contract for the next 18 months, my TV package details now say netflix TV, does that mean I am now entitled to it free as part of my package? Previous advice seemed to be it was for new users only, does that apply ...

Mandy296 · 17-02-2022

I have 2 virgin boxes. One of them is fine, the other has an Error code W02 code. Checked cables and rebooted, still no joy.Only effects CBBC and Cbeebies that I'm aware of. Any self fixes or do I have to go through the pain of a long phone call for ...

Mandy296 · 05-01-2023

No need. For some reason I wasn't able to clear the old devices when access the Web page from my phone, but logged on via laptop instead and cleared them no problem. It was so my husband could watch the darts while we were away so bit late now!

Mandy296 · 14-07-2022

Can't imagine it's a box issue as it's a problem on both. Frustrating not to be able to run diagnostic, and if it really is a signal fault the message I get when trying to run a diagnostic telling me to "hold tight" seems misleading and unhelpful a...

Mandy296 · 25-01-2021

Yes I still need help

Mandy296 · 23-01-2021

Is this page being monitored at all? No replies since last week. It seems that the forum guys are able to sort out things by PM that the people on the phones can't, an operator just categorically told me its not possible to move from a virgin rollin...

Mandy296 · 23-01-2021

I've got a sim as part of an ultimate oomph package but I'm already tied in to a contract with another provider. Can I transfer it across to my husband instead? He's currently on a virgin rolling contract

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

User Statistics

User Activity

Device limit reached

Manage account for ill relative

Package change and W02 error?

Existing netflix user and Maxit TV

Error code W02

Re: Device limit reached

Re: Package change and W02 error?

Re: How to use your Oomph SIM with an existing Virgin Mobile number

Re: How to use your Oomph SIM with an existing Virgin Mobile number

Re: How to use your Oomph SIM with an existing Virgin Mobile number