ContributionsMost RecentMost LikesSolutionsRe: After 25+ years I've submitted my cancellation Submitted mine today. Been a long time customer, but finally got annoyed with the relentless poor customer services, continual price hikes and the merger with O2 costing me more for phones with no reduction on VM costs, despite one of the numbers being free with my Ommph package. I’ll be £40 a month better off with Sky, with better services, newer kit and a promise of no price change for 18months. Now time to sort out my move away from O2… 😉 Speed Dropped From 600 to 70mbps So I have a home network set up using TPLink Deco M5s, works beautifully, and massively more stable. For the past week our speed has been capped at 95mbps, regularly only seeing 70mbps. call centre is useless as always closed when I need to speak to someone, and the website is sending in circles. Turned off all deco. Switched back to VM WiFi only, 72mbps. Anyone experiencing similar? I’m about 5 minutes from calling SkyTV to come replace the lot, especially with an 8.8% increase coming!!!