nexus1972
On our wavelength
Joined 7 years ago
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Re: Change my package
Do it I just changed from a £41/ month (going up to £88) package to sky. Use quidco and Get £100 cashback as well or nectar are offering 10k points if thats your thing.The stream stuff with pucks is great if you use netflix as well you can save another £5/6 quid a month.47Views0likes0CommentsFinally pulling the plaster off
Well after many years of doing the 'virgin dance' every time renewal came up I'm finally leaving virgin. I wasnt even on that fantastic a package but the renewal process was even more of a joke this time than previous ones. Currently on Bigger bundle + an extra Tivo Box. Was paying £41.55 a month. That increases to £88.24 from the 19th. Best renewal option (I had £59, £53 beforehand) was £49 which is worse than sky, plus got a bonus for switching. I also save £5 a month on netflix. I chatted them yesterday just to see what the best deal they could offer me for the lowest broadband package and they quoted £52 as the lowest broadband + phone line package (sky is £19.99). I have Toob broadband already which surpasses virgins best offering by a country mile for remote working - just nice to have a second broadband for resilience. Perhaps in two years I might get a loyalty bonus for being a 'new' customer'. Honestly I don't understand the preference of new customers over retaining existing ones.45Views1like0CommentsRe: Breaking: OFCOM investigating VM over difficulty cancelling VM contracts
I did it via chat last week. Started chat at 9:23, sat for 40 minutes in the 'priority queue' then took another 40 minutes of saying no I dont want your deals before they would finally action cancelling.2.6KViews1like0CommentsRe: Breaking: OFCOM investigating VM over difficulty cancelling VM contracts
Beware the direct debit after being cancelled can be re-established by VM as you already gave them a mandate. I hit this issue many years ago with npower and moving bank accounts. they just re-established the dd the following month after I had moved banks and then inflicted overdraft fees on my old account.2.5KViews0likes0Comments