Gsanghera
On our wavelength
Joined 7 years ago
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Contract Renewal
So I spoke to Virgin regarding my broadband and TV package a few weeks ago who offered me a deal to renew which at the time I was a little more than I was currently paying and in the current climate, said I wasn’t happy with it so I will check deals elsewhere. However I have now called back to check what options there are for renewal and told that the best option is nearly £30 more expensive and a lesser package and the best option is to wait for the disconnection team to call me back? how is this any kind of customer service, I’ve been with Virgin nearly 8 years and I’m shocked at how disinterested the team are!!Billing - Whatsapp Form - Scam?
I’ve been trying to deal with the Whastapp Chat for several months for appear to be not applying to credit every month. I’ve started a new chat with them today and they’ve sent me a weblink form to complete for security. It seems really suspicious but it from the Virgin whatsapp business account. Link below, which doesn’t actually work. nonetheless I need my bill fixing https://lpcdn.lpsnmedia.net/le_unified_window/c.htm?t=WjhFYkZnMk1yYjpsby53aGF0c2FwcC1ndw==1.2KViews0likes4Comments