Tuning in
since ‎01-10-2018

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HiI have power of attorney for my mother's Virgin Home Phone and broadband.  I received a call, claiming to be from Virgin on my voicemail yesterday, stating that my mother's phone line will be changed or disconnected if I don't get in touch.  Am not...
Hello I have power of attorney for my mother's Virgin Media account and would like to manage her account online.  She had an account set up for this but have no idea what her login details were. Her name is [REMOVED], her account number is -[REMOVED]...
Hi,As I am waiting to have. power of attorney registered on my mum's landline account with VM, I need to find out when her line will be switching to the new fibre (through the Hub).  She does not know if she has had a letter about it.  Is there anywa...
Hi thereI need some advice regarding an ongoing issue.  I have sent a copy of the power of attorney I have for my mother's finances to Virgin Executive Team at Virgin Media, all 15 pages of it.  I have received a letter stating they need to see the '...