ContributionsMost RecentMost LikesSolutionsRe: Email not sending in Outlook I'm having the same problem. I use my NTLWorld.com email addresses through Outlook 2021 and it's constant errors when trying to send an email with an attachment. Re: A Virgin Media Email Address used through the Outlook. It shows as POP/SMTP in Account Settings, but when I set it up, if I had chosen IMAP, it didn't give me the option for the datafile. So, I chose POP3 in the dropdown box, but then used imap.ntlworld.com to set it up. The frustrating thing is that I know I had the VM email on the datafile too, but it won't accept any version of the imap, pop or smtp. Re: A Virgin Media Email Address used through the Outlook. I'm not sure if you understood...my NTL ones are up and running and I find that you'd tagged me because the email came through fine! It's the one specific Virginmedia.com email address that I'm struggling with. I can use it through outlook, but only by creating its own separate datafile...where it used to be incorporated into the same datafile as the NTL ones. Like I say, the NTL addresses are working perfectly and sharing the same datafile, but the VM will not join. A Virgin Media Email Address used through the Outlook. I've just had to change computers due to a disaster and I've been adding my old NTLWorld.com email addresses to Outlook (the programme, not the website or app) and it always takes some effort...you have to do it manually to be able to connect it to your datafile, etc. Anyway, I have one single Virginmedia.com email address and on my last computer, it was absolutely attached to the datafile. Now though, it won't accept the imap.ntlworld.com the imap.virginmedia.com or either smtp. The email address is still valid by the way and I can login to the website version. Does anyone know if the settings for VM emails have been changed, or if there's a setting that I'm forgetting?