Richard1959
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Re: DAZN not showing live matches which I can see on my laptop
I have to say that I do think Virgin are being a bit misleading over the Womens Champions League as the announcement gave the impression that the games would be shown Live but they are not they are only shown on the DAZN channel later as reruns. Re reading the announcement I do now see that the word "Live" is not included but the impression it gives suggests it is https://www.virginmedia.com/virgin-tv-edit/sport/new-dazn-womens-football-channel-launches-on-virgin-tv#:~:text=With%20DAZN%20Women's%20Football%2C%20you,and%20at%20no%20extra%20cost. Bit poor in my opinion as it means Virgin are not actually offering anything as all the reruns are available on You Tube anyway.860Views0likes0CommentsRe: Switch to Toob?
As Graham_A has said you would lose your email address and all your existing stored emails unless you copy/move them to another email account if you have one. I recently got a new personal email address that I am transferring all my contacts onto so that if at some point if Virgin stop being prepared to negotiate on prices so I decide to leave Virgin then losing my email address will not be a concern. If you switch to TOOB for your broadband then that leaves you with Sky (Sky Stream or Sky Dish) as your only option for TV as both Virgin and BT require you to use their broadband for their TV packages.6.5KViews0likes2CommentsRe: Why I'm strongly considering leaving
I agree that outsourcing the call centres to outside the UK can create difficulties but I do think your being a bit harsh on them regards retentions. When I got my last price increase I had decided that enough was enough and doing my research on alternatives I was going to leave VM and go to sky using their "Sky Stream and their broadband which although not as fast as VM would have been sufficient for me and that package (with landline) was not expensive. When I got through and discussed my reason for leaving the person (overseas) tried his best to help and did cut my package price but not enough to change my mind, however he then put me through to someone in Scotland who had a bit more authorisation and although still a bit more than Sky he got my pricing down enough. You mention BT as having UK based call centres, I don't know if that's a recent change but in the past they used overseas customer support as well and the experiences that I had with BT Openreach through my business were not good at all.6KViews2likes0Comments