ContributionsMost RecentMost LikesSolutionsRe: Partial Service DS only I got a next day visit from an a engineer. The wire connection box at my house was full of water and the connection was corroded. Its all fixed now Re: Partial Service DS only power cycled 30 mins ago Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 138750000 -0.9 37 256 qam 1 2 146750000 -1.4 37 256 qam 2 3 154750000 -0.5 38 256 qam 3 4 162750000 0.5 38 256 qam 4 5 170750000 1.2 40 256 qam 5 6 178750000 1 40 256 qam 6 7 186750000 1.2 38 256 qam 7 8 194750000 0 38 256 qam 8 9 202750000 -0.5 38 256 qam 9 10 210750000 0 38 256 qam 10 11 218750000 0.5 38 256 qam 11 12 226750000 0 38 256 qam 12 13 234750000 -0.2 38 256 qam 13 14 242750000 0 38 256 qam 14 15 250750000 1 40 256 qam 15 16 258750000 1.4 40 256 qam 16 17 266750000 2.2 40 256 qam 17 18 274750000 1.2 40 256 qam 18 19 282750000 2.5 40 256 qam 19 20 290750000 3 40 256 qam 20 21 298750000 3.9 40 256 qam 21 22 306750000 3.7 40 256 qam 22 23 314750000 4.3 40 256 qam 23 24 322750000 5.3 40 256 qam 24 Downstream bonded channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 37.6 11203 26724 2 Locked 37.6 21656 56579 3 Locked 38.6 12847 35102 4 Locked 38.9 1167 461 5 Locked 40.3 27 0 6 Locked 40.3 27 0 7 Locked 38.9 87 0 8 Locked 38.9 2092 2560 9 Locked 38.9 5504 16097 10 Locked 38.9 1922 3495 11 Locked 38.9 552 187 12 Locked 38.9 96 13 13 Locked 38.9 754 754 14 Locked 38.6 925 1402 15 Locked 40.3 2442 2932 16 Locked 40.3 335 97 17 Locked 40.3 269 43 18 Locked 40.9 353 25 19 Locked 40.9 35 0 20 Locked 40.3 97 0 21 Locked 40.3 46 0 22 Locked 40.3 46 0 23 Locked 40.3 20 0 24 Locked 40.3 23 0 Partial Service DS only Hi My speeds been very patchy so i checked my routers status page and against internet it stated 2Partial Service DS only" I fully reset the router by pushing a pin in the back, but its made it way worse. Initiallyit came Internet:"Access Denied" but it just states online now, but my connection is completelydropping all the time. I think the super hub downloaded an update on Friday. It droppedout and the colourchanged on the front. I think it was slow flashing green. Most of connections are via ethernet, direct plugged into the router, so its not a WIFI thing Network Log Time Priority Description 10/12/2023 19:35:53 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:35:45 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:35:44 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:35:42 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:35:41 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:34:41 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:34:40 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:34:30 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:34:30 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:34:21 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:34:18 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:34:12 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:34:11 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:32:36 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:32:28 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:31:53 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:31:38 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:30:30 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:30:29 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/12/2023 19:29:4 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; Cable Modem StatusItem Status Comments Acquired Downstream Channel (Hz) 138750000 Locked Ranged Upstream Channel (Hz) 23600459 Locked Provisioning State Online SolvedRe: Partial Service DS only Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 138750000 -0.4 37 256 qam 1 2 146750000 -1 37 256 qam 2 3 154750000 0 38 256 qam 3 4 162750000 0.9 38 256 qam 4 5 170750000 1.7 40 256 qam 5 6 178750000 1.4 40 256 qam 6 7 186750000 1.7 38 256 qam 7 8 194750000 0.2 38 256 qam 8 9 202750000 -0.2 38 256 qam 9 10 210750000 0.4 38 256 qam 10 11 218750000 0.9 38 256 qam 11 12 226750000 0.4 38 256 qam 12 13 234750000 0.2 38 256 qam 13 14 242750000 0.4 38 256 qam 14 15 250750000 1.5 40 256 qam 15 16 258750000 1.9 38 256 qam 16 17 266750000 2.5 40 256 qam 17 18 274750000 1.7 40 256 qam 18 19 282750000 3 40 256 qam 19 20 290750000 3.4 40 256 qam 20 21 298750000 4.1 40 256 qam 21 22 306750000 4 40 256 qam 22 23 314750000 4.5 40 256 qam 23 24 322750000 5.5 40 256 qam 24 Downstream bonded channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 37.6 38447 70666 2 Locked 37.6 77989 163943 3 Locked 38.9 43510 97701 4 Locked 38.6 4532 1401 5 Locked 40.3 99 0 6 Locked 40.9 75 0 7 Locked 38.9 346 1 8 Locked 38.9 7990 5903 9 Locked 38.9 19937 41336 10 Locked 38.9 7416 8796 11 Locked 38.9 1963 758 12 Locked 38.9 403 0 13 Locked 38.9 3135 2185 14 Locked 38.6 3687 4398 15 Locked 40.3 10456 10722 16 Locked 38.9 1576 450 17 Locked 40.3 1050 395 18 Locked 40.3 1648 395 19 Locked 40.9 195 0 20 Locked 40.3 536 1 21 Locked 40.3 103 0 22 Locked 40.9 161 0 23 Locked 40.3 51 0 24 Locked 40.3 27 0 Upstream bonded channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 1 23600459 45.8 5120 16 qam 9 2 49600000 46.3 5120 64 qam 1 3 36600000 45.8 5120 64 qam 3 4 43100000 46 5120 64 qam 2 5 30100000 46.3 5120 64 qam 4 Upstream bonded channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 1 ATDMA 0 0 1 0 2 ATDMA 0 0 0 0 3 ATDMA 0 0 1 0 4 ATDMA 0 0 0 0 5 ATDMA 0 0 0 0