csmitherman
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Re: Can’t enable parental controls
Hi Gareth, I tried through the app and same problem. The router is in router mode not modem mode. I could try it with a new router if you want to send me one as this one is a very old hub 3. Is there a way to log in to the router remotely and try to change it? Regards, CraigCan’t enable parental controls
Hi, when I go to the online security section of my account settings in the my virgin media site I can’t enable parental controls (or virus protection) - see screenshot. I’ve tried different browsers and devices each with the same outcome. Each time I try to turn it on it says changes not saved. My account has always been like this for years but I’ve not needed the settings until now. With 3 kids in the house Please help fix this or I’ll have to change provider. Thanks
