Vertigo
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Joined 15 years ago
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Blueyonder email login password
How can I access and reset my blueyonder email password? I've set up a new Virgin Media O2 ID account and password and I can use that to login to the website and from there access email via the web. However... For accessing email on my phone and other devices via IMAP/SMTP, I have to use my blueyonder email address together with a separate password. It's this password which there appears to be no way of changing or accessing at all any more. All password stuff on the website now refers to the VM O2 ID account password, NOT this separate email password. How do I access and reset this password?!50Views0likes2CommentsRepeated outages and total lack of customer support
I am currently experiencing the fourth outage in six days in the B28 area which is beyond frustrating. The first outage was last Friday (30th) and lasted for over ten hours. I then had two more outages on Saturday and Sunday and now again today. What on earth is going on?! Furthermore, I have resorted to posting here because it is UTTERLY impossible to actually talk to anyone at VM. There is no option on the phone system to talk to anyone. Despite assertions to the contrary by VM staff on here, allowing menus to cycle a few times does not result it being placed in a queue to speak to someone but merely results in an automated message saying to call back. This is completely unacceptable. I am paying you a significant amount of money for a service you're not providing and about which I am completely unable to speak to anyone or raise a complaint.435Views0likes2Comments