ContributionsMost RecentMost LikesSolutionsRe: Slow Broadband - Afternoon and evenings Thanks everyone for advice. I have tried a Speedtest from 2 different providers from a phone and IPad. Its looking like a laptop issue. Re: Slow Broadband - Afternoon and evenings Network Log Time Priority Description 28/02/2024 16:01:48 notice LAN login Success;CM-MAC=:xxxxxxxxxx:bb;CMTS-MAC=xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 28/02/2024 16:00:40 Warning! LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 28/02/2024 13:40:14 critical No Ranging Response received - T3 time-out;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 28/02/2024 10:32:5 Warning! RCS Partial Service;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 28/02/2024 05:16:2 critical No Ranging Response received - T3 time-out;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 27/02/2024 15:18:2 notice LAN login Success;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 27/02/2024 15:16:52 Warning! LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 27/02/2024 10:37:29 Warning! RCS Partial Service;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 26/02/2024 19:24:15 notice LAN login Success;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 26/02/2024 10:56:29 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062+voc-b.cm modified;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 26/02/2024 10:56:29 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 25/02/2024 03:35:52 critical No Ranging Response received - T3 time-out;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 24/02/2024 13:43:37 Warning! RCS Partial Service;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 24/02/2024 13:43:37 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 24/02/2024 13:42:4 Warning! RCS Partial Service;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 24/02/2024 13:42:4 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 24/02/2024 10:56:35 Warning! RCS Partial Service;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 24/02/2024 10:56:35 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 23/02/2024 17:28:56 Warning! RCS Partial Service;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; 23/02/2024 17:28:52 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC= xxxxxxxxxx;CMTS-MAC= xxxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; Re: Slow Broadband - Afternoon and evenings Upstream bonded channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 1 36600000 42.2 5120 64 qam 11 2 23600000 42.3 5120 64 qam 13 3 30100000 42.3 5120 64 qam 12 4 43099993 42.3 5120 64 qam 10 5 49600019 42.3 5120 64 qam 9 Upstream bonded channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 1 ATDMA 0 0 0 0 2 ATDMA 0 0 0 0 3 ATDMA 0 0 0 0 4 ATDMA 0 0 0 0 5 ATDMA 0 0 2 0 Re: Slow Broadband - Afternoon and evenings Sorry I have just realised what info you asked for Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 331000000 4.1 38 256 qam 25 2 139000000 2.5 37 256 qam 1 3 163000000 2.5 38 256 qam 4 4 171000000 2.5 37 256 qam 5 5 195000000 2.5 37 256 qam 8 6 203000000 2.2 38 256 qam 9 7 227000000 2.5 38 256 qam 12 8 235000000 2.5 38 256 qam 13 9 243000000 2.7 38 256 qam 14 10 251000000 2.9 38 256 qam 15 11 259000000 3 38 256 qam 16 12 267000000 3.2 38 256 qam 17 13 291000000 3.7 38 256 qam 20 14 299000000 4 38 256 qam 21 15 307000000 4 38 256 qam 22 16 315000000 3.9 38 256 qam 23 17 323000000 4 38 256 qam 24 18 339000000 4.1 38 256 qam 26 19 347000000 4.3 38 256 qam 27 20 355000000 4 38 256 qam 28 21 363000000 4 38 256 qam 29 22 371000000 3.5 38 256 qam 30 23 387000000 3 38 256 qam 32 24 491000000 4.6 38 256 qam 33 Downstream bonded channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 38.9 152 88 2 Locked 37.3 1308 97 3 Locked 38.9 317 94 4 Locked 37.6 346 65 5 Locked 37.6 304 87 6 Locked 38.6 334 89 7 Locked 38.6 280 215 8 Locked 38.9 187 177 9 Locked 38.9 172 93 10 Locked 38.9 221 73 11 Locked 38.6 274 88 12 Locked 38.6 158 98 13 Locked 38.6 181 87 14 Locked 38.9 188 110 15 Locked 38.9 120 172 16 Locked 38.6 216 145 17 Locked 38.6 200 70 18 Locked 38.9 228 86 19 Locked 38.6 189 71 20 Locked 38.9 150 91 21 Locked 38.9 176 188 22 Locked 38.9 173 95 23 Locked 38.6 160 92 24 Locked 38.6 232 70 Re: Slow Broadband - Afternoon and evenings Thanks again John, I'm not sure that I've done what you asked correctly. I could only see (1) Configure WiFi Network (2) Network Diagnostic Tool and (3) Modify Guest Network. I selected 2 and got this Your home network has a few problems. Checking Broadband Service Checking Ethernet Connections Checking WiFi Connections If you still think something is wrong, please check the following 1 Gateway IPv4 address is valid. 2 Your broadband connection is down. 3 The temperature of your Hub 3.0 is normal. 4 The device 9e:xxxxxxxxxxxx has low signal strength, please move it closer to Hub 3.0. 5 The device 1c: xxxxxxxxxxxx has low signal strength, please move it closer to Hub 3.0. 6 The device 8e: xxxxxxxxxxxx has low signal strength, please move it closer to Hub 3.0. 7 The device 6a: xxxxxxxxxxxx has low signal strength, please move it closer to Hub 3.0. 8 The device 8c: xxxxxxxxxxxx has low signal strength, please move it closer to Hub 3.0. 9 Please place your WiFi device near the Hub 3.0. I think devices 4 to 8 are phones and IPads and we never notice if response is bad. My laptop isn't one of the devices above and its connected via WiFi probable 5 metres away with nothing in between the router. Re: Slow Broadband - Afternoon and evenings Also a gyazo shot of ad hoc speedtests which look a bit haphazard to me https://gyazo.com/44f718923c82d1428b6da3c51607cc48 Re: Slow Broadband - Afternoon and evenings Hi, The monitor has been running for around 22 hours, it has generated date but I have no idea what this means. Re: Slow Broadband - Afternoon and evenings Thanks I’ll give the BQM a try Slow Broadband - Afternoon and evenings I have M350 fibre Can anyone shed any light as to why in the mornings my broadband speed is OK e.g. 215mbps but from around 1500 onwards I get about 30mbps? There is only my wife and myself connected, no kids gaming etc. The timings of the slowdown though suggest some capacity issues at certain times of the day. I've reset the router etc Thanks in advance Solved