Virgin Media Virgin Media Community

charliebrown44 · 21-10-2023

Anyone else experiencing these occasional gremlins? Even if I test landline from my mobile I'm getting international ring tone and handset shows withheld. Was never an issue before VoIP switch!

charliebrown44 · 20-06-2023

Hi.Can I disable call waiting myself and if so how? I want the caller to know I'm engaged and not to hear a ringing out tone. I need to do this for an elderly VM neighbour as if it just rings out when he's chatting on a call it leaves callers worried...

charliebrown44 · 24-12-2022

I keep an eye on my elderly neighbours VM bill as he's never used broadband or email ever. He has TV and landline only.I set him up anonline account and use one of my email address for communication, bills etc. My query is his original username i.d e...

charliebrown44

Yes, and also why would it disrupt caller display info?I don't think this will ever get resolved until every VM landline is VoIP. I know Gareth is trying to help but I don't think those tech engineers above him trying to advise him are totally able t...

charliebrown44

Thanks Gareth for update, I'm not too tech savvy so my next question is what is a 21CV phone? Does it mean that if the landline handset calling me is a digital touch tone phone using old style copper wiring network,or even old style rotary, which to...

charliebrown44

Hi again Reece, well the majority of caller's hearing international tone are using their mobile phones from UK:. Sky, EE, Tesco, virgin, O2, Gift gaff..

charliebrown44 · 04-11-2023

Call quality seems fine, but it's ringtone AND false caller display info the issues.Lots on here have exactly same issues and VM have replied on this forum that they are aware of these issues and working on a fix. I won't be holding my breath!

charliebrown44 · 04-11-2023

Yes I share you're frustration, various callers tell me what a "strange ringtone you have" but for me the most annoying part is caller display showing "withheld" or "no number" and they are NOT withholding their number! It leaves you wondering if it'...

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

User Statistics

User Activity

Caller hears international dial tone and my phone shows withheld but neither are true!

Disable call waiting on fibre landline?

Original Email Address Inactive.

Re: Calling a virgin landline - Ringtone had changed

Re: Calling a virgin landline - Ringtone had changed

Re: Calling a virgin landline - Ringtone had changed

Re: Calling a virgin landline - Ringtone had changed

Re: Calling a virgin landline - Ringtone had changed