BlueMyrtle
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Joined 10 years ago
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Re: VM 360 box problems
It would have helped for us if when we had applied for a 360 box (and the invitation email did say a box, when we only got the controller), if the organisation had set in place the remote necessary transfers from V6 to 360. It has been a colossal waste of both our time and that of the engineer who had to work overtime without success.Re: VM 360 box problems
It didn't go well. The engineer found that the old V6 box was faulty (this only after the attempted upgrade to 360). He tried THREE different boxes without success and even with numerous phone calls because there was some issue with our old box still being registered even though we had received the new controller. He said he was organising another visit and we would have been provided with a date but this has not yet happened. I hope it does!VM 360 box problems
On Saturday 14th Sept we tried to upgrade our V6 box to the VM 360. It seemed to work fine, except for the BBCi and ITVX, when we got blank screens (tried it several times). We made sure the HDMI cables etc were secure, and the TV set to HDMI Following instructions online we tried the following: rebooting the box - this resulted in not being able to access anything on the TV at all, completely blank screens forced reboot: we tried turning off the box and tv, and turning on whilst simultaneously pressing the minus and power buttons on the V6/360 box. Some download button appeared on tv but then resorted back to the Welcome page. the box itself keeps making whirring noises though. we cannot access anything on the TV whatsoever. tried again this morning without any success So now we are without a TV. Please help!
