ContributionsMost RecentMost LikesSolutionsRe: Managing Series recordings Fair enough Nothing lost Re: Managing Series recordings Not sure if this any help but I was looking for a way to cancel series links on my Tivo and found a list at Home/My Shows/Manage Series Links. Sadly it seems you can only cancel one at a time manually even though some are one-off and years old. I don't know if there is a similar entry on the 360 Re: "Get a new Hub - at no extra cost" First can I say thank you to everyone who replied. Lots of good stuff for me. And having followed the link in Roger_Gooner's reply it seems the best thing I can do is just sit and wait and see what VM send me. Luckily I have a very simple landline set up - one basic phone - so it seems my change will be relatively simple. Fingers crossed. PS Let's not pretend VOIP is new - I remember talking about it decades ago. The big problem then was connection speed. I suppose we have caught up now Re: "Get a new Hub - at no extra cost" Thanks to all for the info. Every little helps my brain. But my next question (probably in another forum) was about the phone sockets. I have a VM landline with the BT-style wall socket and I just use a basic phone with BT-style plug. Would I be able to use that in the new router sockets if I got a suitable adapter like this Re: "Get a new Hub - at no extra cost" John Thank you for your reply but I was only replacing the router not a full install. By this you can see it is up and it would have been even quicker and easier if VM had included any paperwork. But having just paid a courier to deliver a brand new device they said, in their own words, they were saving money by including a QR code to the guide, not the guide itself. Not even a URL Never mind, in the end it went smoothly once I set it running. Tip: once it starts go and have a coffee. There are so many flashing lights you wonder if something is wrong. Still haven't worked out what difference there is Re: "Get a new Hub - at no extra cost" Sometimes I despair of VM. New router finally arrived yesterday. Outside of package said "activate within 5 days or lose service" Didn't say 5 days from when... I could have been away. Finally opened the package (with liberal use of carving knife). No setup instructions, just an A6 flyer "Let's get started" "Just scan QR code..." I don't have a smartphone. There wasn't even a URL to get to a Quickstart guide. And that was to "save [me] time and paper". Off to DuckGoGo. Then I remember seeing a picture on VM somewhere showing a separate note for passwords. But no, all you get is small figures on the bottom of the hub. After all that had to lie down and recover Re: "Get a new Hub - at no extra cost" I swear I posted a reply a few hours thanking you both. I've ordered the hub. It occurred there was no commitment in that Thanks again for advice Re: "Get a new Hub - at no extra cost" Thank you both for helpful answers.It occurred to me I was risking nothing just by ordering the new Hub. When it arrives eventually (by Yodel, spit) I can make the leap of faith "Get a new Hub - at no extra cost" Just in from VM "We’re always looking for ways to improve your service, and we’ve noticed you’ve got one of our older Hubs. So, we’d like to offer you our Hub 4 – at no extra cost." But do I need one? I live alone with one ethernet connected PC. I really only use Wi-Fi to read a Kindle fire. I am using a Virgin Super Hub I actually have a Hub 3 which I never got round to installing. It's still in the box. I just can't face the hassle of setting up a new hub if I am going to get little or no extra from it. Although it installing the ethernet connection is just a case of swapping cable I might consider it. I'm on the Big Bundle for TV, Broadband 125 and phone SolvedRe: "Your bill is ready" - so send it to me! But I feel you have completely missed the point of my original post. I won't repeat myself