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Bradlewis

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Joined 10 years ago

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Re: High power levels affecting connection.
Thank you for arranging an engineer to come out. He confirmed the levels were high. Hes replaced the box / internals on the wall where the line comes in as it was old and added a newer 10bd attenuator onto the back of the router. Noise isnt "Perfect" but much better sitting at around 6 - 8db on the downstream for 3.0.... 7db for the 3.1. He advised that is didnt want to push the noise lower as other levels can start to be affected but currently all his tests passed and any further issues to contact again.
26 days ago Place Networking and WiFi
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Re: High power levels affecting connection.
Does this help? Ive just copy and paste as when i attach a snip i have to wait for them to be approved. (this is with the current 6db Attenuator attched) just fyi, im not guessing anything, ive asked for an engineer so hopefully this is something they can help with. Thanks. 3.0 Upstream channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 0 49600000 43 5120 QAM 64 1 1 43100000 42.5 5120 QAM 64 2 2 36600000 41.5 5120 QAM 64 3 3 30100000 41 5120 QAM 64 4 4 23600000 41 5120 QAM 64 5 3.0 Upstream channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 0 ATDMA 0 0 1 0 1 ATDMA 0 0 1 0 2 ATDMA 0 0 1 0 3 ATDMA 0 0 1 0 4 ATDMA 0 0 1 1 3.1 Upstream channels Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation 6 10 37.0 2K QAM 256 3.1 Upstream channels Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts 6 OFDMA 200 74000000 18 0
31 days ago Place Networking and WiFi
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Re: High power levels affecting connection.
My post with snips needs to be approved but the levels increase to around 15 - 17ish with the 6db attenuator removed
31 days ago Place Networking and WiFi
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Re: High power levels affecting connection.
Hi, These are the levels with the 6db attenuator removed
31 days ago Place Networking and WiFi
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High power levels affecting connection.
Hi, I have recently moved house and below are my current power levels already with a 6db Wideband Attenuator attched, which was left by the previous owner of the house. I am having some connection issues now and then along with quite a few daily "DBC-REQ Mismatch " warnings in the hub network log so it seem the 6db might not be enough. Please can i request an engineer so this can be looked into :) Kind regards
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31 days ago Place Networking and WiFi
engineer
Power level
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