NeilLondon99
On our wavelength
Joined 10 years ago
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Re: Usage charges and credits
Hi Alex I am thinking of usage charges and credits in next month's bill, not the current monthly bill. There use to be a section in the My Virgin Media app that showed these values, not appears to have disappeared in the latest version of the app?1.9KViews0likes1CommentSky Sports App
When I try to sign in to Sky Sports using my Virgin sign it, it shows the following message: Sorry, something's gone wrong As there may be a problem with your device's settings, we aren't able to let it sign in to My Virgin Media for security reasons Try signing in on another device. Error Code: FSB50 My other Windows computer works with Sky Sports and I have never had problems before, so what is going on, it is irritating? Also, I am finding it difficult to locate the latest Sky Sports App for Windows, can someone post a link? Many thanks685Views0likes2CommentsRe: £33 a month difference in renewal offers
I always call Sat or Sun morning when they are quieter and follow the menu options to leave, that way you'll get through to Retentions, who can really offer better deals. A good friendly, but firm chat spelling out what you are reasonably willing to pay and a bit of give and take, seems to pay dividends. If not, try emailing ResolutionsTeam@virginmedia.co.uk spelling out the same along with your account number. They try to find a resolution usually within 24 to 48 hours. Good luck1.1KViews0likes0Comments