robjon
On our wavelength
Joined 10 years ago
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Replacement V6 remote
Requested a replacement remote two weeks ago and still not received. Phoned 150 from my landline and when I pressed the digit to request a replacement as the initial one wasn`t received the phone was disconnected. Any assistance from an admin would be appreciated.66Views0likes3Comments- 1.4KViews0likes0Comments
Hub 3 settings
Had a replacement hub connected now I can`t access my cctv on other devices. Cctv monitor is saying "gateway unreachable". The helpline has advised me to manually input into the cctv system the hub IP address and the hub gateway details. I`ve logged in to the hub`s menu and can`t see the info I need. Can anyone help please. Thanks1.5KViews0likes8CommentsRe: Phone icon flashing red on router
Just had a text from VM. The new cable pull is scheduled for 28th Nov. Current VM compensation figures stand at £9.33 per day which equates to £410.52. IF my issues are resolved on the 28th am I correct in assuming the full amount will be credited to my account?1.6KViews0likes5CommentsRe: Phone icon flashing red on router
Had Avonline out today. They were tasked with pulling a new cable from the main box in the street to my property. Unable to do it as they need a "digging team" for the pavement. I can`t really understand the cable replacement as I had a new cable pulled a couple of years ago. As previously stated, everything was working fine until I was switched over.1.6KViews0likes6CommentsRe: Phone icon flashing red on router
Had a visit from the engineer that you had scheduled. He said exactly the same thing as the previous engineer. The problem is at the "back end". When is this going to be sorted. I`ve now gone 23 days with a total loss of service. The compensation is racking up as VM pay £9.33 per day. Thought the so called "experts" would have this problem solved by now!!!!!!!!!2.1KViews0likes8Comments