ContributionsMost RecentMost LikesSolutionsRe: NTLWORLD being removed This uncertainty about future VM emails badly needs an official statement from the VM press department. I have a NTL email account which has served me well for years but now I have had to start a new Gmail address "just in case". I am a not tech savvy senior citizen so it is going to be a very long job if I have to transfer from ntlworld.com to gmail.com It is all very similar to the lack of info for customers on the cruise ship 'Costa Concordia' and we know what happened to that.:) Re: VM mail is OK but Thunderbird I cannot login OK It looks like I have cracked it and I am good to go, thanks to some inspiration from a youtube video. When I went to Thunderbird account settings I noticed that on imap and smtp it showed virginmedia.com and not ntlworld.com. Once I changed these over to ntlworld, I was good to go. I do have a secondary email ***@virginmedia.com but I don't use that very much. Thank you all for your help. Re: VM mail is OK but Thunderbird I cannot login Thunderbird is the only one I am unable to access and the most important one for me. I have an ntlworld and a standby virginmedia.com which I can access via Virgin Media. I have gone down this route several times through emails/accounts etc and come to a halt when a joint VM/O2 window shows that I have to verify my account through an outside email. This stops when it says something about you have tried to access this before. All this turmoil has not affected my emails on my Android mobile. Re: VM mail is OK but Thunderbird I cannot login No Zach, still ntlworld.com Re: VM mail is OK but Thunderbird I cannot login I have hit a problem, after going through the accounts etc etc I am asked to verify myself by inputting another non virgin email address. When I do this there is a message saying something like because you have changed your VM password recently check my email but there is no message from VM. Re: Virgin media to Mozilla Thunderbirds I am in the same boat. VM mail is OK but Thunderbird I cannot login I use my Virgin Media email as standby, using Mozilla Thundebird as my main email, emails are fine on the VM and also on my mobile phone, but I am unable to login to Thunderbird for some reason. We may have a little trouble with this because I am from the analogue era and not fully clued up on IT matters. I have tried following a couple of youtube videos but that didn't resolve the matter and I note from some posts on here others have had similar problems, but there is not enough detail for me to follow. I did get to the stage on VM where I had to use anon VM email address to login, but once I saw it would affect all of my VM stuff as well i didn't bother. The problem with dunces is we try to do do things but make matters worse. Any help appreciated, thanks. Solved