Hello @Maffayoo,Thank you so much for joining our Community and for your first post, we are sorry to hear that you have been suffering from some ongoing broadband issues recently - certainly not the experience we expect We have managed to take a loo...
Hello @NickTipps Welcome to our community - we are sorry to understand that you have had some issues with your Tv services at the moment and that you require a technician visit to restore. I have been able to have a check of your systems from this en...
Morning @helenarthur Welcome to our community and thank you so much for your first post - we are sorry to understand that you have been struggling to cancel your mothers account since she has moved. We'll be more than happy to take a closer look into...
Hi Anotheruser,
Thank you for your post. We appreciate everything you have done so far and sorry to see that you are still having issues. A couple of questions we would like to ask just so we can get to the bottom of this together. Do you have a VPN ...
Hi @superstaff79,
Thank you for your query.
If you previously had an account where your current email address was being used as a username to access it, then it's possible that our system recognizes that and won't allow you to make use of it and...
