ContributionsMost RecentMost LikesSolutionsRe: email service is erratic . no they are not accessable via MVM Re: email service is erratic . no its effecting my access via the web page and also on fiends windows laptop.. email service is erratic . two days ago I could send and receive and send emails over night i could no longer send them and now I can no longer receive them. I have the following: 1 email address that i use to log into my online vm account. I'll call it account 1 I have 3 email accounts that i use for personal emails. which I'll call account 2,3 and 4 I use a mac computer and an iphone 11, and use Mail ( the mac mail service for emails I can't use the vm app as its not compatible with my devices... I don't understand why I this suddenly stopped working, nothing has been changed by me. This all started last year when the same situation occurred and I was told I needed to set a a special password via a link on the vm page, it was 3 word password. that took over 3 hours spread over 2 days. i managed to get 2 addresses working on my phone ( mail 2 and 3)and two on my mac ( mail 2 and 4) so covered them , but was not very convent . Ive so far spent a very long afternoon trying to figure it out. please can some one explain to me in simple terms.. like i'm a 5yrs old would help, because I am fed up of CS raising their voice because they think i'm deaf ! sentences like your 'main email address' I assume means the one i log into my vm account with... apparently not, after an hour and a half i get one working and the CS agent says now just do the same for the others ! imaging to lie in a darkened room for a while. thanks if anyone can help Email /outlook/ app password. Access I just got a new pc.. I wanted to set up my emails via outlook.. I have 3 NTL passwords I have forgotten the passwords. I don’t seem to be able to locate how I can reset my individual passwords for each email address only the main email I log in with. There use to be a manage email page and each address would be listed and could be managed individually . I set up one address with the app password.. but the others will not work. do I need a password for each address? Or use the same password for all accounts . Can anyone assist me change the individual passwords for each address..