scash5
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Netflix again
I started my Netflix membership via VM last Tuesday and then Netflix cancelled on Saturday. Impossible to restart membership as it says I cannot redeem my VM offer. Hopefully somebody can help me on here. It was £10.99 and VM will credit me £10.99 per month. Copy email below. We're sorry to say goodbye Hi scash5 Unfortunately, Virgin Media has let us know that your account could not be billed through your Virgin Media subscription. We are cancelling your membership, effective from Sunday, 9th June 2024. If you have any billing questions please contact Virgin Media. Obviously we'd love to have you back. All you have to do is restart your membership.519Views0likes0Comments"Free" Netflix with Stream Box
I agreed a new UK contract in January 2024 with Stream Box and M250. The sales advisor could not discount further but offered "free" Netflix which is clearly stated on my contract summary sheet. Having only just checked our account, we do not have Netflix added and just called retensions who advise we should not have been offered "free" Netflix and we can only benefit from a 10% Netflix discount. I assume this is clear mis-selling by Virgin Media and hope one of their team can reach out to me before we take further action or cancel.489Views0likes1Comment