Dusty_Warrior
Up to speed
Joined 11 years ago
User Profile
User Widgets
Contributions
Can I have my Netflix back please
I made the mistake of doing my renewal on line this time, lesson learned as it was a disaster. Retentions team sorted everything out and were great but one problem remains. My package included Netflix without adds, but VM cancelled it in October in error. Retention team have tried but failed many times to put it back on. Now my package shows Netflix with adds and I actually do not have any Netflix. Netfix have cancelled my account due to VM stopping payment. My 360 box wants to charge me for adding it back on. How can I get this resolved?Solved4.2KViews0likes3CommentsCannot log into website - password
I have had occasion to try log into myvirginmedia via the website today. It says incorrect password. Have tried my original blueyounder one and secondary VM one. Both say wrong password. Both passwords are remembered in keychain and edge and I haven’t change them. Trying the usual password reset link says there is insufficient account details to reset (or something like that). Call Virgin for assistance. I am trying to avoid a long and complicated call. Anyone had similar issues and can shed any light it would be much appreciated.Solved1KViews0likes5Comments