ContributionsMost RecentMost LikesSolutionsRe: Superhub 5 error I've just spoken to customer support and they've told me not to use the 2.5gbps ethernet port??? Am I not more likely to saturate the lower speed ports if all my network activity is going through the lower speed ports? Superhub 5 error Hi, my network seems to be somewhat unreliable. I'm noticing a lot of errors on the modem log too. I've got a gig1 connection on a superhub 5 in modem mode, which is attached to a wavlink quantum dax router. My logs are as follows: Downlink- Uplink- Can someone let me know if these look normal please? Re: CREDIT SCORE RUINED - ATTENTION ANYONE WITH SIMILAR EXPERIENCE I work for one of the bigger credit referencing agencies. Virgin are notorious for putting missed payments or defaults when there's a cancellation. Call Experian and Equifax let them know what's happened and ask to raise a dispute. They'll contact virgin and get them confirm what should actually be on the account- Virgin do have to give them permission to remove it usually unless they fail to confirm the missed payment should be there within a reasonable timeframe - 28 days, if not they'll suppress the entire account from your report. Get the dispute raised and get the query reference ID. Then call virgin provide them with the ID and make sure they understand why it's being disputed from your point of view and get them to respond and amend it asap. If this works, it'll be remove from your credit report and it'll be as if it never happened provided you haven't been declined for anything due to it already.